Proactive Maintenance

Overview

Our Customers benefit greatly from our Preventative Maintenance where we can monitor, secure and optimize all of your computer systems. These are the systems we cover;

Desktop and Server Proactive Maintenance

Desktops:

Routine Preventative Maintenance on Microsoft Windows or Mac OS
Computer Health and Performance Monitoring
Predictive Failure Alerting
Optimize Computer
Updates and Security Management
Antivirus Management (Software additional)
Virus and Spyware Monitoring & Cleanup
System Documentation
Computer Network Assessment Audit meetings
Warranty Management & Inventory Reporting
Recommendations on equipment upgrades or replacement
Annual Commitment required
Exclusions: Trouble calls, Repairs and Parts (Out of scope work) will be billed at our hourly rate

Servers:

Server Administration
Backup Monitoring and Management
Real Time Error Alerting and Remediation
Alerting of Hard Drive Health and Low disk space
Server & Internet Availability (up/down status) Monitoring
Disaster Recovery Planning

Other Services

Please see Our Services Page for a list of more services we offer.

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